At bethoje, your privacy is not an afterthought — it is a core part of how we operate. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Summary: bethoje collects personal data that is necessary to operate a licensed online gaming platform, verify your identity, process your transactions in Philippine Peso, and keep your account secure. We do not sell your personal data to third parties. We retain data only for as long as required by law or legitimate business need. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
This Privacy Policy ("Policy") describes how bethoje ("bethoje," "we," "us," "our") collects, uses, stores, and discloses personal information in connection with the bethoje online gaming platform accessible at bethoje.org (the "Platform").
This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by bethoje in connection with the Platform and its associated services, including live casino, sports betting, slots, bingo, Mahjong Ways, and Let's Shoot.
By registering an account with bethoje or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the bethoje Platform.
This Policy is to be read alongside bethoje's Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
bethoje collects the following categories of personal data from players and platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Philippine passport, SSS, PhilHealth, driver's licence) | Mandatory (KYC) |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) | Mandatory |
| Financial Data | GCash number, PayMaya account, BPI / BDO / Metrobank account details (masked), transaction history, deposit and withdrawal records in PHP | Mandatory |
| Account Data | Username, encrypted password, account preferences, bonus history, responsible gaming settings | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic |
| Usage Data | Games played, bet amounts, session duration, pages visited, features used on the Platform | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When applicable |
bethoje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming request (e.g., a self-exclusion request citing problem gambling).
bethoje collects personal data through the following means:
bethoje uses your personal data for the following purposes:
bethoje processes your personal data on the following legal bases under applicable Philippine data privacy law (Republic Act No. 10173, the Data Privacy Act of 2012):
bethoje does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:
When sharing data with service providers outside the Philippines, bethoje ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing rules.
bethoje retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and legitimate business need. Specific retention periods include:
When personal data is no longer required, bethoje will securely delete or anonymise it in accordance with our data disposal procedures.
bethoje implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bethoje will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
While bethoje takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bethoje Login credentials and for notifying us immediately if you suspect unauthorised access to your account.
bethoje uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using the bethoje Platform. For analytics and marketing cookies, you may withdraw consent at any time through your account settings or by contacting support.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have the following rights with respect to your personal data held by bethoje:
To exercise any of these rights, please contact the bethoje support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The bethoje Platform is strictly for individuals aged 21 years and above. bethoje does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately suspend the associated account, delete the data, and forfeit any associated balances in accordance with our Terms & Conditions.
If you believe that a minor has registered an account on the bethoje Platform, please contact our support team immediately so that we can investigate and take appropriate action.
bethoje reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. The "Last Updated" date at the top of this page will be revised accordingly. For material changes, bethoje will notify registered players via email or platform notification at least seven (7) days before the changes take effect.
Your continued use of the bethoje Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how bethoje protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or bethoje's data practices, please contact our Data Privacy Officer via the support team. Our team is available 24/7 on Philippine Standard Time.
Email: [email protected]
If you are not satisfied with bethoje's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Six commitments we make to every player on the bethoje platform — no exceptions.
Every connection to bethoje is protected by SSL/TLS encryption. Your personal data, payment details, and bethoje Login credentials are never transmitted in plain text.
bethoje does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your experience on the platform.
bethoje operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a data subject are recognised and upheld at every step.
bethoje keeps your data only for as long as legally required. Once the retention period expires, your data is securely deleted or anonymised — not archived indefinitely.
Access, correct, or request deletion of your personal data at any time. Manage your marketing preferences and cookie settings directly through your bethoje account.
Our support team handles all data privacy requests 24/7 on Philippine Standard Time. We respond to all verified data subject requests within 30 days, as required by law.
Your privacy is safe with us. Join the bethoje community and enjoy world-class online casino gaming in Philippine Peso — with full transparency about how your data is handled. Must be 21 or older.